Terms & Conditions for Digital Shoutouts
Effective Date: June 22, 2026
Last Updated: June 22, 2026
Welcome to Digital Shoutouts
These Terms & Conditions (“Terms”) govern your access to and use of the website https://digitalshoutouts.com/ (the “Site”) and the procurement, onboarding, or consumption of professional services provided by Digital Shoutouts (“the Company,” “we,” “us,” or “our”).
By accessing this Site, submitting a discovery form, or executing a formal service agreement with us, you explicitly agree to comply with and be legally bound by these Terms. If you do not agree with any provision contained herein, you must immediately cease using this Site and our services.
1. Scope of Professional Services
Digital Shoutouts operates as a premier, globally-facing agency specializing in enterprise scalability and technical growth. Our core service vectors include, but are not limited to:
Digital Marketing & Performance Marketing (Paid Advertising)
Search Engine Optimization (SEO) & Content Strategy
Corporate Branding, UI/UX Design, & Custom Web Development
Social Media Marketing & Creative Strategy
AI Automation Implementations & Business Growth Consulting
Statement of Work (SOW) Hierarchy
These Terms establish the foundational legal framework for our business relationship. Specific project deliverables, milestone schedules, technical parameters, and financial line items will be governed by a separate, mutually executed Statement of Work (SOW) or Service Agreement. In the event of a direct contradiction between these Terms and a fully executed SOW, the terms of the specific SOW shall supersede for that individual project.
2. Client Obligations & Asset Integrity
To maintain optimal project velocity and ensure high-fidelity execution, your active cooperation is required. You agree to:
Asset Provision: Deliver all necessary corporate assets, brand guidelines, copywriting, imagery, and access credentials (hosting environments, CMS, DNS, advertising accounts) within the timelines stipulated during technical onboarding.
Clearance & Intellectual Rights: Warrant that all materials, text, logos, or datasets provided to Digital Shoutouts for integration into websites or campaigns are fully owned by you or that you possess explicit legal licensing rights. You agree to hold Digital Shoutouts harmless against any third-party intellectual property infringement claims arising from assets you supply.
Approval Windows: Provide actionable feedback, technical revisions, and sign-offs within the review windows specified in your project schedule. Delayed reviews may cause cascading delays in launch dates or require re-entry into our resource allocation queues.
3. Strict Restriction on AI Data Mining & Automated Scraping
To protect our intellectual property and adhere to modern web compliance standards, Digital Shoutouts strictly prohibits the unauthorized extraction of our digital assets for artificial intelligence or machine learning purposes.
Restriction on AI Scraping & Ingestion: You are strictly prohibited from utilizing automated scripts, bots, spiders, web crawlers, or screen-scraping technologies to extract content, proprietary code, visual assets, or data from the Digital Shoutouts website for the purpose of training Large Language Models (LLMs), generative AI systems, or machine learning algorithms without our explicit, prior written consent.
Standard search engine crawlers (e.g., Googlebot, Bingbot) indexing the site for organic search visibility are exempt from this restriction, provided they comply with our robots.txt directives.
4. Financial Policies: Fees, Invoicing, & Payments
Our financial architecture is structured to ensure absolute predictability, transparent resource allocation, and sustained project momentum.
| Fee Structure Category | Standard Payment Terms | Default / Late Action |
Project-Based Services (Web Dev, UI/UX, AI Automation) | Milestone split (e.g., 50% upfront to secure resources, 50% prior to final deployment or repository transfer). | Technical work pauses immediately if milestone invoices remain unpaid past 5 business days. |
Recurring Retainers (SEO, Paid Ads, Social Media) | Invoiced monthly in advance. Due within 7 days of the invoice issuance date. | Active campaign management, tracking setups, and content deployments are suspended until account parity is restored. |
Tax & Statutory Levies
All fees quoted in our SOWs are exclusive of applicable statutory taxes (such as GST in India at prevailing rates, or international digital service taxes) unless explicitly specified in the agreement.
Strict No-Refund Policy
Due to the bespoke, labor-intensive, and irreversible nature of digital marketing, creative configuration, SEO strategy execution, and custom software development, Digital Shoutouts maintains a strict no-refund policy. All fees paid are non-refundable. If a project is terminated mid-milestone by the client, any accrued agency hours or technical resource allocations completed up to the date of formal cancellation will be billed and deducted accordingly.
5. Intellectual Property Allocations
We respect proprietary ownership and structure our creative and technical deliverables with clear rights assignment:
Pre-existing Intellectual Property: Each party retains exclusive ownership over their pre-existing intellectual property, baseline software codes, proprietary methodologies, tools, or frameworks utilized during the execution of a project.
Final Deliverables Assignment: Upon absolute full payment of all outstanding invoices, project fees, and expenses related to a specific SOW, Digital Shoutouts assigns all transferable title, ownership, and copyright of the final customized deliverables (e.g., custom website designs, deployed copy, finalized ad graphics) to the client.
Agency Promotional Rights: Unless explicitly restricted by a signed Non-Disclosure Agreement (NDA), you grant Digital Shoutouts a non-exclusive, worldwide, royalty-free license to display non-confidential snapshots, live URLs, case study metrics, and design layouts of your project within our professional portfolio, marketing materials, and digital channels for promotional purposes.
6. Critical Technical Disclaimers & Algorithmic Realities
Digital ecosystems are highly dynamic and influenced by third-party gatekeepers. To align operational expectations, we outline the following structural disclaimers:
A. Search Engine Optimization (SEO) & Organic Marketing
Digital Shoutouts utilizes elite, industry-standard optimization practices and adheres strictly to Google Search Quality Evaluator guidelines. However, we do not guarantee specific organic keyword rankings, fixed traffic volume milestones, or direct commercial revenue conversions. Search engine algorithms (such as Google core updates) fluctuate autonomously. We exert absolute control over strategy implementation, content depth, and page performance architecture, but zero control over third-party search engine behaviors or competitor actions.
B. Performance Marketing & Ad Platforms
When engineering paid advertising architectures (e.g., Meta, Google Ads, LinkedIn Ads), ad spend is paid directly to the respective third-party platform networks. Digital Shoutouts manages the strategy, ad-creative configuration, tracking tags, and budget distribution. We are not liable for autonomous ad account suspensions, algorithmic cost-per-click (CPC) spikes, policy disapprovals, or platform-side infrastructure outages.
C. Technical Deployments & Post-Launch Integrations
While we construct sites to maximize speed and adhere to strict Core Web Vitals targets, we are not responsible for software regressions, site crashes, or security vulnerabilities caused by external third-party plug-in modifications, core CMS updates, or server-side host configurations executed by the client or their internal team after final deployment handoff.
7. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Digital Shoutouts, its directors, employees, or global branches be liable to the client or any third party for any indirect, incidental, consequential, special, reliance, or punitive damages. This includes, without limitation, loss of business profits, data corruption, operational downtime, or reputational damage, even if we have been advised of the possibility of such damages.
Our maximum aggregate liability for any claim arising out of or relating to these Terms or any active Statement of Work, whether in contract, tort, or statutory violation, shall be strictly limited to the total fees actually paid by the client to Digital Shoutouts for the specific service module causing the alleged dispute during the three (3) month period immediately preceding the event giving rise to liability.
8. Indemnification
You agree to defend, indemnify, and hold harmless Digital Shoutouts, its corporate officers, technical specialists, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal and attorney fees) arising out of or in any way connected with:
Your breach of these corporate Terms or any signed SOW provisions.
Any claims that materials, datasets, or assets you provided to us infringe upon the intellectual property or data privacy rights of a third party.
Unauthorized system access, code changes, or data deletions executed by your internal team members within your digital accounts.
9. Governing Law & Dispute Resolution
These Terms and all operational matters relating to your relationship with Digital Shoutouts shall be governed by, interpreted, and enforced strictly in accordance with the laws of India, without regard to its conflict of law principles.
Jurisdictional Venue
Any dispute, controversy, or legal claim arising from or relating to our Site, these Terms, or our services that cannot be amicably resolved through good-faith executive mediation shall be submitted to the exclusive jurisdiction of the competent courts located in Gurugram, Haryana, India.
10. Modifications to Terms
We reserve the right to revise, update, or structurally modify these Terms & Conditions at any point to account for shifting regulatory mandates, algorithmic ecosystem shifts, or technical compliance modifications. When an update occurs, the “Last Updated” metadata will be revised at the peak of this document. Continued engagement with our Site or services post-update signifies your full, legally binding acceptance of the revised Terms.
11. Corporate Registry & Legal Communication Nodes
For any formal legal notifications, clarification on service scopes, or communications regarding these Terms, please contact our administrative and legal teams via our verified corporate network:
Legal & Compliance Team: legal@digitalshoutouts.com
Primary Sales & Operations Node: sales@digitalshoutouts.com
Central Helpline: 0124 437 3594
Global Office Infrastructure
Corporate Head Office & Gurgaon Center
Digital Shoutouts
Unit No. 258, 2nd Floor, Tower B-1 & B-2,
Spaze I-Tech Park, Sector 49, Badshahpur Sohna Road,
Gurugram, Haryana – 122018, India
Maharashtra Office
Ground Floor, Raheja Platinum,
Off Andheri-Kurla Road, Sag Baug,
Andheri East, Mumbai, Maharashtra – 400059
Karnataka Office
HSR 6th Sector, Rajiv Gandhi Nagar,
HSR Layout, Bengaluru, Karnataka – 560102